4. Marketing and Advertising

Once your property is compliant we will begin to extensively market it to qualified tenants. We use many avenues in marketing your property. One of our main platforms is the MLS (Multiple Listing System) where your property will be listed and controlled by our Realtor. All amenities and photographs will be listed as well as the agreed upon rental price.

5. Screening and Selecting Tenants

Each and every potential tenant is screened extensively prior to a lease being signed. We run a full credit and background/criminal check to see if the potential tenant is a good candidate. We do everything possible to make sure our long-term owners are matched with qualified tenants. You will be directly involved in the final say ensuring you are comfortable with the tenant selected.

If your property happens to operate under an association, we will walk the tenant through to get the association’s approval. Typically, we require first month’s rent, last month’s rent and security deposit, which are paid upfront when signing the lease. This protects you, our client, and ensures that the tenant is truly interested.

6. Property Maintenance

The building maintenance (interior/exterior – walls, roof, ceilings, appliances, plumbing, electrical) is the responsibility of the property owner. The tenant is responsible for the connection and payment of their own utilities and lawn service where applicable. We perform periodic property inspections of all our long-term rental properties which ensures constant upkeep and both preventative and proactive maintenance eliminating larger problems. Maintenance and repairs on a long-term rental property include accepting and evaluating tenant repair and service requests, dispatching appropriate vendors or advising the tenant of their responsibility to correct the issue. We have established relationships with many vendors to help ensure the best pricing and honest work. Tenants can submit maintenance requests via telephone, via email or in person.

7. Accounting

Our clients come first and in order to ensure this, we use one of the best industry specific software packages to run our management database and accounting functions. We provide you with a monthly income and expenses Owner Statement. We pay you by direct deposit, so you get your money faster, no matter where you are in the world. Your monthly disbursements/owner’s checks are handled expeditiously after month end. We provide you with a complete history of all income and expenses as well as a year-end summary to assist you in simplifying your tax preparation by not having to search though a years’ worth of statements.